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Frequently Questions

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Frequently Asked Questions

Let’s Answer Some Of Your Questions

Citytrust Mortgage provides a variety of mortgage solutions, including home purchase loans, refinancing options, and home equity products tailored to your financial needs.

Our services are available to first-time homebuyers, existing homeowners looking to refinance, and investors seeking property financing.

You can start by contacting our team directly or applying online through our streamlined application portal. We’ll guide you through every step.

Typically, you’ll need proof of income, tax returns, bank statements, credit history, and identification. Our team will provide a detailed checklist tailored to your application.

The approval process usually takes a few days to a few weeks, depending on the complexity of your application and the documentation provided.

Yes, we offer pre-approval to help you determine your budget and strengthen your offer when buying a home.

No, we maintain complete transparency in our fee structure, ensuring you know exactly what to expect throughout the process.

Absolutely! We offer refinancing options to help you secure lower rates, reduce monthly payments, or access equity in your home.

Our interest rates and loan terms vary based on market conditions, credit profiles, and loan types. Contact us for personalized rate quotes and options.

You can reach us via phone, email, or by visiting our website. Our customer support team is available to answer your questions and provide expert guidance.

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